IT Service & Solutions

IT Support Help Desk

All Covered Help Desk support is available 24/7, including weekends and holidays, to help your organization’s users with their IT support needs. When one of your IT users has a question or needs help with a program or device, they’ll have immediate access to technical, remote IT support from All Covered engineers.

Emergency on-site IT response

In the event that All Covered engineers cannot provide remote IT support, our engineers will visit your organization to assess the problems and make system repairs.

Remote IT Support Center

The Remote Support Center (RSC) is responsible for handling remote client requests for network and desktop issues that are of an urgent, same-day-resolution nature. To better serve your IT network needs, the RSC offers 24 hour a day, seven days a week coverage.

IT STRATEGIES TO HELP ACHIEVE YOUR BUSINESS GOALS

Server setup and upgrades

Replace or upgrade your current server to get the most out of available server technology today.

Server and Network Monitoring & Maintenance

Protect your investment and maximize uptime with our monitoring and maintenance packages.

Remote IT Support

When something goes wrong for your users, our team will troubleshoot the problem remotely and get your people back to work.

On-Site IT Service and Support

Schedule an appointment to get help on site, or call/email us for a faster response.

Workstation upgrade and replacements

You’ll know when it’s time to upgrade or replace your workstations thanks to our advanced monitoring.

Antivirus, backup & Security

Keep your workstations secure and protected from viruses, prying eyes, or thieves. Know where all of your machines are at all time and keep your data backed up 24/7.